Privacy Policy

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through our integrated payment gateways)

Order Information

• Products purchased
• Order history
• Delivery and fulfillment details

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and interactions with our site

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases or inquiries
• Provide customer support
• Improve our website and customer experience
• Send marketing and promotional emails (if you opt in)
• Detect and prevent fraud or unauthorized activity

3. Payments

Payment information is collected and processed securely through our integrated payment gateways.

We do not store your full payment details on our servers. Payment processors handle your payment information in accordance with their own privacy policies and security standards.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors
• Shipping carriers (such as USPS, UPS, etc.)
• Email marketing provider (Mailchimp)
• Website hosting and analytics providers

These third parties are only given the information necessary to perform their services.

5. Email Marketing

If you choose to subscribe to our emails, we may use Mailchimp to send newsletters, promotions, and updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve your browsing experience
• Analyze site traffic and usage
• Remember your preferences

We may also use tools such as Google Analytics or similar services to understand how visitors use our site.

7. Advertising and Retargeting

From time to time, we may use advertising platforms such as Facebook (Meta) or Google to promote our products. These platforms may use cookies or tracking pixels to:

• Measure the effectiveness of ads
• Show you relevant ads based on your interaction with our website

You can manage your ad preferences through your Facebook or Google account settings.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Request corrections or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at hello@thebuckeyelady.com.

9. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

The Buckeye Lady
4493 N High St. Columbus, OH 43214
(614) 359-4672
hello@thebuckeyelady.com